Dr. Randy has been my dentist for 9 years and many changes have been made over the years. Each change has helped the office become more friendly and kid focused. The staff is very friendly and there is plenty to do while you wait. The toothpaste has around 20 different flavors, there is toothbrushes for your kids teeth, and a TV area for parents. One last thing is there is this great rewards program they just added and if you are 10 or older you can manage your own account.